Other Student Information

Classroom Assignments

Room assignments pertaining to scheduled courses and/or special events will be posted on the bulletin boards in the Admissions and Classroom building, the Peoples Library building, the Alumni Center, and the Pratt building.

Copiers

Copy machines for student use are available in the library during regular library hours and the Alumni Center during the University’s regular hours of operation at the New Castle Campus. Students at Dover (734-2594), Dover AFB (674-8726), Georgetown (856-5780), Rehoboth (227-6295) and the Graduate Center (655-5400) should contact their site office regarding use of copy machines.

College Information Center (CIC)

CIC is your primary stop for all of your general questions or issues. The well-trained generalists can help you obtain information regarding a variety of areas within the University.  The CIC is located on the first floor of the ACC Building. You can also contact the CIC by phone at (302)356-INFO or 877-967-5464, by email at infocenter@wilmu.edu, or via chat through Wilmington University’s Contact Us webpage. The hours of operation are 8:30–6:00 Monday through Thursday and 8:30–4:30 on Friday. After hours you can leave a voicemail and the CIC will call you back promptly.

Evening Receptionist—New Castle

Evening receptionists are on duty Monday through Friday 4:30–9:30pm in the Admissions and Classroom Building, the Peoples Library building, and the Alumni Center to accommodate students’ special needs. Messages for instructors and students and/or mail to other divisions of the University may be left in one of these workstations. If the evening receptionist cannot accommodate a student’s need, the student will be directed to the appropriate office staff person available during regular business hours.

Identification Card

Students may receive photo identification cards and validation stickers at the College Information Center (CIC) office on the ground floor of the Admissions and Classroom Center at the New Castle campus or in the main office of the site of attendance. A card is necessary for library privileges, to receive student discounts, and to participate in student activities. Lending this card to anyone is in violation of University regulations. Loss of this card should be reported immediately to the Office of Student Affairs.

Insurance

Each student is responsible for his/her own personal health insurance coverage.

Parking Violation

It is illegal to park in fire lanes. It is also illegal to park in spaces reserved for the handicapped without the appropriate tag. Violators are subject to being towed and/or ticketed.

Process for Filing a Concern or Complaint

A Student who seeks an appeal of a problem in a course or with a final grade should follow the process listed under, Appeal of Grade or Academic Grievance Procedure. Student with a concern or complaint of any other nature should speak with someone in the Office of Student Affairs.

School Closing

In the event of a major snow storm or other emergency, school closings will be announced on the University website, local television stations, and on local radio stations. Students may also call the Weather Hotline at (302) 356-6701. During inclement weather, students must use their own judgment as to whether they can make it to class without jeopardizing their own safety or the safety of others.

Security

The Security Office at the New Castle Campus is located in the Alumni Center. Security officers are on duty at all times.

Dover, Georgetown, and Dover AFB and the Wilson Graduate Center sites each have separate security staffs and regulations. For more information, please refer to the Wilmington University Security Plan.

Smoking

Smoking is prohibited in all areas.

Student Lounge

There are lounge areas in the Pratt Student Center, the Alumni Center, the Peoples Library, the Admissions and Classroom center, and at each site. The lounges house sofas, a television, VCR, and tables and chairs for doing homework.

Cellular Telephones and Pagers

The use of cellular telephones, pagers/beepers are prohibited in the classroom, library and labs. Prior to entering these areas all telephones and pagers should be turned off or set on vibration.

Policy on Children in the Classroom

Children are not allowed in the classroom and should not be left unattended while on campus.