Telecommunications User Guides

Resource Documentation

User Guides and Quick Reference Sheets Description
Desk Phone User Guide

This will provide an explanation of:

  • Phone Features
  • Basic Call Handling
Voicemail User Guide

This will provide information on how to:

  • Record Voicemail Greeting
  • Retrieve Voicemail Greeting
  • Change Voicemail Password
How to Access Voicemail

This will provide quick steps on :

  • accessing your mailbox
Polycom User Guide  

This will provide an explanation of:

  • Polycom Features
  • Call Handling

 

HelpSupport

To receive support for any phone issue, please submit a request to the Wilmington University Helpdesk online or by e-mail to helpdesk@wilmu.edu.