All users must download and install the the new Collaborate Launcher. This is a one-time install per machine. Everything you need to know for PC and Mac is below.
Please type in your name on the next screen after clicking the link below. From there the procedure follows the directions given. The link will prompt you to download the Blackboard Collaborate Launcher. After you download load the Launcher, you must install it. It does not do it for you automatically.
If you need Technical Support, please call the Tech Support number at 1-877-708-2905.
Resources for Faculty
How Faculty can Install and use Blackboard Collaborate:
Training for Faculty
First, please check the Educational Technology Workshop Calendar to see if there is a Blackboard Collaborate Workshop that fits your schedule. If there is not a workshop that fits your needs, please fill out the One-on-One Training Request form and an Instructional Technologist will then contact you to set up an online training appointment.
Resources for Students
How Students can Install and launch a Blackboard Collaborate session:
The Collaborate session window will look like this:
The online meeting will be held on <date> at <time> <time zone>. We will be using Blackboard Collaborate, a web conferencing tool that is similar to Skype. Here is the link you will need to join the Blackboard Collaborate session: <guest link to Collaborate room>
This video will show you how to install and launch a Blackboard Collaborate session.
Additional information on how to use Collaborate is available at http://www.wilmu.edu/blackboard/collaborate.aspx. If you need Technical Support, please call the Tech Support number at 1-877-708-2905. Be sure to join the meeting 5 – 10 minute prior to it starting, to ensure you can properly login.
Click on the appropriate link below to download the free app for your mobile device:
Important Note: Do not attempt to moderate a session from a mobile device. Moderator-only functions (such as loading content and session permissions) are not supported on mobile devices. Moderators should join the session from a desktop or laptop computer.
Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files.