Experience the Power of Collaboration

Blackboard Collaborate Icon

Blackboard Collaborate is now part of the WilmU Blackboard package. This Web-based software allows instructors to hold synchronous or non-synchronous virtual classroom sessions online.


Blackboard Collaborate is a web conferencing system that allows faculty, staff, and students to deliver highly effective and engaging online instruction, meetings, and help—anywhere, anytime—across your institution. The possibilities are almost endless: virtual classes, blended learning, online office hours, tutoring and mentoring, staff meetings, training, professional development, and more. Students, staff, and faculty will be able to have more collaborative, interactive learning experiences than ever before.

Resources for Faculty

Training for Faculty

First, please check the Educational Technology Workshop Calendar to see if there is a Blackboard Collaborate Workshop that fits your schedule. If there is not a workshop that fits your needs, please fill out the One-on-One Training Request form and an Instructional Technologist will then contact you to set up an online training appointment.

Resources for Students

The Collaborate session window will look a bit like this:

Collaborate interface
Click to Enlarge

Additional Details:

  • Microphone required. Web camera is optional, multiple cameras will slow down system.
  • Collaborate can be used in or outside of Blackboard.
  • Live sessions have an option to record for replay.

Instructions on How to Access the Online Room

  1. Please review the following:
    • Please review the Word Documents below regarding your browser to open up a session.
    • We highly recommend Firefox as the best compatible browser.
    • It is recommended to use a headset microphone for better audio capabilities, or you may use a webcam.
    • Blackboard Collaborate utilizes Java for each session and to playback recordings. Each time you enter a session or playback a recorded session, you will be asked to run a JNLP file. You must run this file or the application will not load.
  2. First Time User Support:
    • STEP 1 - Check system requirements by clicking here. Once on this page, scroll down to the "Most Popular Topics" section. Then the link for First Time Users.
      click here
      • Receiving Two Green Checks means your system is ready to go with a supported Operating System and Java!
      • If you need to download the latest Java, please download the latest Java here:
    • STEP 2 – Configure your system – Click the V11 Configuration Room link to practice launching a Collaborate practice session before our actual online webinar.
    • STEP 3- Close the Configuration Room after you test your connection, settings, and configure your audio.
  3. You have been invited to attend the following Blackboard Collaborate Session. On the day of your orientation. You can join the session as early as 15 minutes prior to the start of the session, but make sure you can get in to Collaborate before that.

Attending Sessions on Mobile Devices

The following Blackboard Collaborate web conferencing functionality is supported on mobile devices (mobile phones and tablets):

  • Join live sessions from iPhone, iPad, or Android device (including Kindle Fire HD)
  • Interact via text chat and two-way audio
  • View whiteboard content and shared applications
  • Use emoticons, hand raising, polls, breakout rooms
  • Connect from any learning management system
  • Stream or download recordings to any mobile device

Blackboard Collaborate Mobile

Important Note: Do not attempt to moderate a session from a mobile device. Moderator-only functions (such as loading content and session permissions) are not supported on mobile devices. Moderators should join the session from a desktop or laptop computer.

mountain lion

Attention: OS X Mountain Lion v10.8.4 users

Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files.