New Collaborate Launcher Install

All users must download and install the the new Collaborate Launcher. This is a one-time install per machine. Everything you need to know for PC and Mac is below.

Please type in your name on the next screen after clicking the link below. From there the procedure follows the directions given. The link will prompt you to download the Blackboard Collaborate Launcher. After you download load the Launcher, you must install it. It does not do it for you automatically.

Blackboard Collaborate Launcher (click here to download).

Click here for Windows directions | Click here for Mac directions

Having issues? Make sure you meet System Requirements

If you need Technical Support, please call the Tech Support number at 1-877-708-2905.

Resources for Faculty

How Faculty Can Install and Use Blackboard Collaborate:

Accessing Blackboard Collaborate from the Course Menu:

The Audio Setup Wizard:

Basic Operations in Blackboard Collaborate:

Giving Permissions in Blackboard Collaborate:

Additional Documentation for Faculty

Training for Faculty

First, please check the Educational Technology Workshop Calendar to see if there is a Blackboard Collaborate Workshop that fits your schedule. If there is not a workshop that fits your needs, please fill out the One-on-One Training Request form and an Instructional Technologist will then contact you to set up an online training appointment.

Template Message for Faculty - you can email to attendees invited to a Collaborate meeting:

The online meeting will be held on <date> at <time> <time zone>. We will be using Blackboard Collaborate, a web conferencing tool that is similar to Skype. Here is the link you will need to join the Blackboard Collaborate session: <guest link to Collaborate room>

This video will show you how to install and launch a Blackboard Collaborate session.

Additional information on how to use Collaborate is available at If you need Technical Support, please call the Tech Support number at 1-877-708-2905. Be sure to join the meeting 5 – 10 minute prior to it starting, to ensure you can properly login.

Resources for Students

How Students Can Install and Launch a Blackboard Collaborate Session:

The Audio Setup Wizard:

Basic Features in Collaborate for Students:

Presentation Features in Collaborate for Students:

The Collaborate session window will look like this:

Collaborate interface
Click to Enlarge

Additional Documentation for Students

Additional Details:

  • Microphone required. Web camera is optional, multiple cameras will slow down system.
  • Collaborate can be used in or outside of Blackboard.
  • Live sessions have an option to record for replay.

Collaborate on Mobile Devices:

Blackboard Collaborate Mobile

Click on the appropriate link below to download the free app for your mobile device:

App StoreGoogle playCollaborate Kindle

Important Note: Do not attempt to moderate a session from a mobile device. Moderator-only functions (such as loading content and session permissions) are not supported on mobile devices. Moderators should join the session from a desktop or laptop computer.

mountain lion

Attention: OS X Mountain Lion v10.8.4 users

Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files.