All users must download and install the the new Collaborate Launcher. This is a one-time install per machine. Everything you need to know for PC and Mac is below.
If you need Technical Support, please call the Collaborate Support number at
Resources for Faculty
Training for Faculty
First, please check the Educational Technology Workshop Calendar to see if there is a Blackboard Collaborate Workshop that fits your schedule. If there is not a workshop that fits your needs, please fill out the One-on-One Training Request form and an Instructional Technologist will then contact you to set up an online training appointment.
Resources for Students
The Collaborate session window will look a bit like this:
Click on the appropriate link below to download the free app for your mobile device:
Important Note: Do not attempt to moderate a session from a mobile device. Moderator-only functions (such as loading content and session permissions) are not supported on mobile devices. Moderators should join the session from a desktop or laptop computer.
Recent security changes released by Apple may prevent Web Conferencing customers from launching Blackboard Collaborate sessions and recordings. Customers using OS X Mountain Lion v10.8.4 will be affected. The security changes no longer allow users to auto-launch JNLP files.