Blackboard Frequently Asked Questions for Students
Where do I go for help with Blackboard?
Visit our 24/7 online and telephone support.
How do I change my password?
- Login to WebCampus
- On the left menu, click "Change Password"
- Follow the directions on the page.
Can I change my Blackboard username?
Unfortunately, no. Blackboard does not allow students, instructors, or administrators to change usernames. If security is a concern, you can change your password. See How do I change my password?
What skills do I need to navigate a course Web site?
Familiarity with computers and an online environment are obvious skills needed to successfully use online course management tools. We recommend you have the following basic skills to be comfortable with navigating and creating your course Web site.
- Browsing the Web
- Entering URL's (web addresses)
- Locating, opening, saving, and organizing files on your computer
- Using drop-down lists and menus
- Entering information into Web-based forms
What are the hardware and software requirements for using Blackboard?
To use Blackboard, you will need:
- A live Internet connection. Blackboard will perform satisfactorily at dial-up speed (56Kbps or better), but high-speed internet access will offer the best experience.
- A monitor capable of at least 800x600 resolution. For the best experience, access Blackboard at 1024x768 resolution or higher.
- A modern web browser (see software requirements).
- Because Blackboard is a web-based application, it has no other minimum hardware requirements for your computer. However you should refer to the software requirements as some of the required software have their own hardware requirements.
Is there a way to read all the discussion board messages as one scrollable web page?
Yes, there is a way to read all the discussion board messages as one scrollable web page.
- From your course site, click on the Discussion Board button and choose a forum to enter.
- Click the Expand All button on the right.
- Check the checkboxes for the messages you want to read all at once.
- Click the Collect button to view all the messages as a single web page.
