The ring volume on your phone is controlled by an up and down volume button and if you lower the volume below the lowest level it turns the ring volume off. When the ring volume is turned off, the phone will only ring once audibly and the other three rings will be silent. To ensure that you have not turned the ring volume off, press the up button until your phone shows at least one bar in the phone view window.
Phone system allows you to forward your DID number out of the system (Call Forward Out of System—CFOS). There is no remote capability to do this; this must be set and turned off from your desk phone. Click Here for CFOS Instructions.
Direct Station Selection (DSS) buttons provide status light feedback for any internal four digit extension that is programmed to your phone buttons. The button for a programmed DSS extension will blink red when that phone is ringing or display a solid red when the phone is in use. To store an extension as a DSS number to a phone button,
Speed Dial buttons provide a way of dialing an external phone number by pressing one button. To store a Speed Dial number to a phone button on your phone,
Once you have the volume, (ring, handset or speaker) where you prefer it, press **7 to save it.
Press the Clear Message button to delete any messages that are appearing in the view window of your phone.
Most issues with flashing lights are caused by a short in a circuit. You will have to reset the phone to clear out light errors. To reset your phone, unplug the phone cord from the back of the phone for approx 10 seconds and then reconnect it.
The lights on your desk phone indicate the status of lines and features.
Next to a Direct Station Select (DSS) button:
Next to a line (POOL) button:
Next to a fixed feature (ex – lock, fwd):
Next to the HOLD button:
Next to the MUTE button:
Next to SPEAKER button: