Frequently Asked Questions

What is the biggest difference between online learning and in-class learning?

The biggest difference is in the way information is exchanged. When you’re physically present in a classroom, information is gathered through listening
and observation. In an online environment, reading and writing are the most
critical ways to share information.

How long are online classes?

Online classes are offered in 7 or 15-week formats. Three semesters and six
blocks are offered each academic year (fall, spring and summer).

When and where do I complete coursework?

You can access Wilmington University’s online courses using any Internet
connection—anytime, anywhere. Each week you will participate in class
discussions, post assignments, and review faculty and peer feedback.
You can choose the time and place that works for you!

Are online courses self-paced?

No. Courses are delivered on the block or semester schedule and students are
expected to participate three to five days a week in the discussion board or
other weekly assignments.

How will my instructor contact me?

You should receive an email from your instructor before the first day of class.
Other methods of contact and feedback include, phone calls, discussion
boards, virtual chat, email, web conferencing, and notes within assignments.

How do I get my textbooks?

Purchase textbooks online by visiting our bookstore at
www.bookstore.wilmu.edu. Or if you are in the area, stop in to the New
Castle campus or Wilson Graduate Center and visit the bookstore.

What if I need technical support?

Students can access the e-support portal 24/7 by logging on to
http://esupport.wilmu.edu. Chat live with a service professional or request
support. You can also call 1-877-708-2905 to speak with a technical support
representative.

How much does it cost?

Tuition and basic fees are the same cost as courses at the New Castle campus.
Some courses require that you purchase special equipment or software.