Blackboard Frequently Asked Questions for Students
- Where do I go for help with Blackboard?
- When will courses that have ended be removed from Blackboard?
- What web browser should I use for Blackboard?
- Can I change my Blackboard username?
- What skills do I need to navigate a course Web site?
- What are the hardware and software requirements using Blackboard?
- How do I submit an assignment in Blackboard?
- How do I send an email from my course?
- How do I create a Discussion Board post in Blackboard?
Visit our online and telephone support.
Once a course has ended, it will be available for approximately 6 months. Students may write their instructors to request access to an older course for up to approximately 14 months after it has ended. After that time, courses are removed from the system.
Students are encouraged to save copies of all their assignments on one or more personal storage devices including a PC, flash drive, or an online file storage service such as Dropbox.com.
Backing up course work on a regular basis may help students in putting together a portfolio. A portfolio is a great way to highlight one's credentials, skills, and achievements to potential employers.
Unfortunately, no. Blackboard does not allow students, instructors, or administrators to change usernames.
Familiarity with computers and an online environment are obvious skills needed to successfully use online course management tools. We recommend you have the following basic skills to be comfortable with navigating and creating your course Web site.
- Browsing the Web
- Entering URL's (web addresses)
- Locating, opening, saving, and organizing files on your computer
- Using drop-down lists and menus
- Entering information into Web-based forms
To use Blackboard, you will need:
- A live Internet connection. Blackboard will perform satisfactorily at dial-up speed (56Kbps or better), but high-speed internet access will offer the best experience.
- A monitor capable of at least 800x600 resolution. For the best experience, access Blackboard at 1024x768 resolution or higher.
- The Mozilla Firefox web browser (see software requirements).
- Because Blackboard is a web-based application, it has no other minimum hardware requirements for your computer.
- A hard wired Internet connection is preferable with Blackboard Collaborate (virtual class).