Conflict Resolution

Certificate Program


This certificate was developed to complement the major course of study for students enrolled at Wilmington University and to help better prepare a variety of professionals to become more competent in conflict resolution skills. Conflict is inevitable in society, government, and business and employers are increasingly seeking individuals with skills in negotiation and conflict resolution. The Conflict Resolution (CR) certificate will educate individuals who can respond to conflict and provide collaborative problem-solving services which can produce sustainable, expansive, and just outcomes. This certificate is open to all students, regardless of major. Students already enrolled in a degree granting program should seek guidance from their Academic Advisor or Certificate Coordinator to see how these credits correlate with their chosen major.


Certificate Pre-requisites

Choose one of the following two courses:
PSY 101 Available Online Introduction to Psychology
SOC 101 Available Online Introduction to Sociology

Course Requirements (9 credits)

ORG/PSY 477 Introduction to Conflict Management

ORG/PSY 478 Mediation Skills

ORG/PSY 479 Dimensions of Organizational Conflict


Two electives are also required to earn the Conflict Management Certificate. Approved courses are listed below. Students may be able to substitute courses from their degree program, depending on their major. Please check with the Certificate Coordinator.

Select two courses from the following:


PSY 309 Available Online Interpersonal Communication

PSY 315 Available Online Group Dynamics

PSY 322 / ORG 322 Wellness in the Workplace

PSY 461 / ORG 302 Available Online Psychology of Leadership

PSY 472 Bullying

PSY 475 / ORG 475 Workplace Violence

PSY 481 Available Online Domestic Violence

PSY 490 Internship in Psychology

Organizational Dynamics

ORG 311 Available Online Organizational Behavior, Change, and Development

ORG 302 Available Online / PSY 461 Psychology of Leadership

ORG 490 Internship in Organizational Dynamics

PSY/ORG 322 Wellness in the Workplace

PSY/ORG 475 Workplace Violence

Behavioral Science

SOC 302 Available Online Marriage and Family

SOC 304 Available Online Ethnic Groups and Minorities

SOC 469 Special Topics: Step-parenting and Blended Families

SOC 490 Available Online Internship in Behavioral Science

Criminal Justice

CRJ 469 Available Online Domestic Violence

CRJ 474 Victims of Crime

CRJ 490 Internship in Criminal Justice

Human Resource Management

BBM 490 Internship in Business Management

HRM 300 Available Online Labor Relations

Total credits for the Conflict Resolution Certificate (15)

This information applies to students who enter this degree program during the 2018-2019 Academic Year. If you entered this degree program before the Fall 2018 semester, please refer to the academic catalog for the year you began your degree program.