Conflict Resolution
Certificate Program
Purpose
This certificate was developed to complement the major course of study for students enrolled at Wilmington University and to help better prepare a variety of professionals to become more competent in conflict resolution skills. Conflict is inevitable in society, government, and business and employers are increasingly seeking individuals with skills in negotiation and conflict resolution. The Conflict Resolution (CR) certificate will educate individuals who can respond to conflict and provide collaborative problem-solving services which can produce sustainable, expansive, and just outcomes. This certificate is open to all students, regardless of major. Students already enrolled in a degree granting program should seek guidance from their Academic Advisor or Certificate Coordinator to see how these credits correlate with their chosen major.
Curriculum
Certificate Pre-requisites
Choose one of the following two courses:
PSY 101 
Introduction to Psychology
SOC 101 Introduction to Sociology
Course Requirements (9 credits)
ORG/PSY 477 Introduction to Conflict Management
ORG/PSY 478 Mediation Skills
ORG/PSY 479 Dimensions of Organizational Conflict
Electives
Two electives are also required to earn the Conflict Management Certificate. Approved courses are listed below. Students may be able to substitute courses from their degree program, depending on their major. Please check with the Certificate Coordinator.
Select two courses from the following:
Psychology
PSY 309 Interpersonal Communication
PSY 315 Group Dynamics
PSY 322 / ORG 322 Wellness in the Workplace
PSY 461 / ORG 302 Psychology of Leadership
PSY 472 Bullying
PSY 475 / ORG 475 Workplace Violence
PSY 481 Domestic Violence
PSY 490 Internship in Psychology
Organizational Dynamics
ORG 311 Organizational Behavior, Change, and Development
ORG 302 / PSY 461 Psychology of Leadership
ORG 490 Internship in Organizational Dynamics
PSY/ORG 322 Wellness in the Workplace
PSY/ORG 475 Workplace Violence
Behavioral Science
SOC 302 Marriage and Family
SOC 304 Ethnic Groups and Minorities
SOC 469 Special Topics: Step-parenting and Blended Families
SOC 490 Internship in Behavioral Science
Total credits for the Conflict Resolution Certificate (15)
This information applies to students who enter this degree program during the 2018-2019 Academic Year. If you entered this degree program before the Fall 2018 semester, please refer to the academic catalog for the year you began your degree program.