Reset Your Password

If you don't remember your password, or are having difficulty logging in with your current password, you can reset your password using one of the following options.

Reset Your Own Password - Students Only

Reset Your Password


  1. Click the Reset Your Password button above.
  2. Enter your myWilmU student email address/username and Captcha text, then click Request Reset (screen shot below).
  3. Within a few minutes, an email with a link and instructions will be sent to the personal/alternate email address on your student record. If you do not receive an email within a few minutes:
    1. Check the SPAM/Junk folder for your personal/alternate email account.
    2. Call the Help Desk
screen shot of reset password page
Screen shot of the Reset Password webpage

Call the Help Desk

If you are:

  • A faculty or staff member,
  • Unable to successfully reset your password, or
  • Do not receive the email link to your alternate/personal email address

please call the Help Desk.

To ensure the security of your account, we can only provide username and password assistance by phone.

(877) 708-2905