A certificate in Sales Administration provides students with knowledge, skills, and abilities that support career development in sales administration. The service industry is one of the nation’s fastest growing areas. With many professionals retiring in the next five to 10 years, the employment forecast for sales professionals is promising. This certificate prepares students for careers in professional sales, with curriculum focusing on sales techniques, data analysis, technology, consumer behavior, ethics, communication, customer service, presentations and proposals. Students can select one course based on their professional interests that encompass general sales, hospitality, or sports. They will also have opportunities to practice new techniques in class, and then transfer those acquired competencies in the workplace or job interview.
BBA 430 Big Data and Visualization
ISM 350 Information Technology Policy and Strategy
BBM 330 Power and Negotiation
HSP 201 Customer Relations in the Hospitality Industry
SPM 310 Sales in Sports
BBM 100 Customer Service Workshop
BBM 110 Fundamentals of Ethical Sales Techniques
BBM 201 Principles of Management
BBM 308 Introduction to Sales Force Management
BMK 320 Consumer Behavior
BBM 415 Effective Sales Presentations and Proposals
This information applies to students who enter this degree program during the 2023-2024 Academic Year. If you entered this degree program before the Fall 2022 semester, please refer to the academic catalog for the year you began your degree program.