Login Errors

The following errors are possible when trying to access myWilmU.

Invalid User Name or Password

  1. Verify that you are using the correct user name.
    • Students: Your myWilmU username is in the format of an @my.wilmu.edu email address (i.e., tstudent001@my.wilmu.edu).
    • Staff/Faculty: Your myWilmU username is your full @wilmu.edu email address (i.e., test.a.employee@wilmu.edu).
    • Staff/Faculty who are also Students: Your myWilmU username is your full @wilmu.edu staff/faculty email address.  You should not have a separate student account.
  2. Reset your password.
  • Students/Staff/Faculty: Use the password reset link on the myWilmU log in page. Follow the directions to have a password reset link sent to your personal email address on file.

    screen shot of reset password link

    screen shot of reset password page

  • Check your spam/junk folders if you do not receive an email to your inbox.

Post/Redirect Error

When trying to log in to myWilmU with Google Chrome, you may be directed to a page with a "Post" button and an address bar that constantly refreshes.

To resolve this problem, you may:

  1. Switch to Mozilla Firefox.
  2. Continue to use Chrome, if you prefer. To continue to use Chrome, please see How to Resolve the Post/Redirect Error in Google Chrome.

Still Having Trouble?

Please call the Technical Help Desk at 877-708-2905 if you are still unable to log in. Hours of operation are listed on the Technology Resources home page.