Technology Training

We conduct workshops and training to meet college, program, and individual faculty and staff needs on topics ranging on Canvas and other educational technology tools. Please view our services below, including training offerings, on-demand videos, step-by-step documentation, and personalized support.

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Required Ed Tech Trainings for Faculty

Canvas Learning Management System (LMS)

The Canvas LMS allows instructors and students to access course materials, submit assignments, communicate and collaborate online. It has various tools for delivering learning content, engaging online learners, and measuring their performance.

Hybrid and Online Training (HOT)

Instructors have the opportunity to become certified to teach an online or hybrid course. To become certified, instructors must complete HOT.

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Additional Training Options for Faculty

Workshop Calendar

View the scheduled workshops for the current month. Currently workshops are online being held as online webinars. 

WilmU Learning Center

Login to the WilmU Learning Center to view the schedule and register for instructor-led workshops. Both in-person and online options are available, offered by the Educational Technology Department, Center for Teaching Excellence (CTE), and the Library Department.  

Pathway to Instructional Excellence (PIE)

The Pathways to Instructional Excellence (PIE) guides WilmU instructors through a competency-based curriculum, leading them to become more accomplished instructors that are better able to teach WilmU students.

Ed Tech Tool Catalog

Faculty have access educational technology tools and services. Use the catalog to learn how to use the right technology tool to enhance student learning.

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Cyber Day

Cyber Day is a set of resources designed to help faculty keep learning momentum going in their classes when they need to cancel a face-to-face session. 

Technology Resources

Faculty, staff, and students that need help accessing or using the Canvas LMS or other ed tech tools, please contact the Help Desk during the support hours, via email, on the phone at 1-877-708-2905, or using the live chat option.

Multimedia Services

Multimedia services involve technical support, creation of media-rich content, high-tech equipment, and special software. 

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Request Forms

Please use the following forms to request support from the Educational Technology Department: 

Link to the Form Purpose of the Form
Teacher Assistant (TA) Enrollment Requ​est

This form is intended for program chair, director, and dean use only. Requests will be responded to within two business days. Teaching assistants in Canvas have the same ability that instructors have: building course content and viewing/assessing student work. Please note that TAs will appear in the "People" link on the course menu, so students can see TAs enrolled in their course.

Please be sure you are connected to the VPN to visit the Employee Intranet, in order to access this form. How to use the VPN (full-time faculty and staff only): documentation is available as written step-by-step instructions or a video tutorial.

Online Course Content Request

Use the form below to request that online course content be added to a face-to-face or hybrid course.
Face-to-Face Course Copy Request

Faculty needing a course copy for face to face courses to another face to face course should complete this form.

Photo, Video, and Multimedia Request

Request a photo, video, or multimedia project. This includes assistance with:

  • Instructional/course related video
  • Event coverage video
  • Promotional video
  • Guest speaker/special Presentation video
  • Event coverage photography
  • Photography for promotional materials
  • Screen Capture
  • Zoom Web Conferencing

Group Training Request

Set up a group training for employees in your department to improve their skills on a specific technology topic. Please note that requests must be made a minimum of three weeks prior to the desired training date.

One on One Support Request

One-on-one appointments can be scheduled around your availability. This service is useful if you are need of assistance in a specific issue, or you just prefer personalized help. To request an appointment, please complete the form below. A member of the Educational Technology Team will then contact you to set up an appointment.

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Learn about the Online Learning and Educational Technology Department

Mission Statement

The mission of the OL & ET Department at Wilmington University is to provide effective and appropriate faculty and student support for the design, development, implementation, management, and evaluation of electronic learning methodologies and instructional technologies that improve outcomes in the technology-enhanced learning environment. Read the full mission statement of the Online Learning and Educational Technology Department.

Annual Teaching and Learning with Technology (TLT) Symposium

TLT is an annual full day professional development event designed to help instructors to incorporate new technologies into their teaching, techniques to engage students, and strategies to better utilize their intuition's learning management system.


WilmUTube is Wilmington University's online video portal for publicly available student, faculty, and staff content. Everything from student TV shows, campus events, staff training, guest speakers, and more can be found on WilmUTube.

Staff Directory

Contact a member of the Online Learning and Educational Technology team.

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