What is Zoom?

Zoom Meeting Security Tip: Please see Zoom Meeting Security Settings for special instructions for increasing security for our Zoom platform and users.

Zoom is the new web conferencing platform at Wilmington University. Zoom can be used by faculty, staff, or students. Zoom can be used inside the LMS for faculty and students. Faculty can create an account HERE. Zoom can be used outside the LMS for staff by creating an account HERE.  It is a simple option for:

  • Synchronous Presentations
  • Synchronous Lectures
  • Language Learning in Online Courses
  • Group Projects
  • Study Groups
  • Synchronous Office Hours
  • Project/Paper Feedback
  • Demonstrations

Training for Faculty and Staff

Zoom training is a self-paced training course within the LMS with a short, 15-minute live virtual assessment meeting to conclude your training. You can enroll in this Zoom basics course HERE.

Quick Start Guides


Adding Zoom to your course in Canvas - Click Here

Getting Started For Students - Click Here

Recordings in Zoom - Click Here

Accessing Your Meeting Attendance Report in Canvas - Click Here

Zoom Desktop Client and Outlook Plugin - Click Here

Publishing Cloud Recordings in Canvas - Click Here

Locating and Downloading Zoom Recordings - Click Here

Tips and Tricks


  1. Make sure you are in a quiet area.

  2. Open all your resources before starting the Zoom meeting.

  3. Always test your speaker and microphone.

  4. Check in with your meeting participants just before the start of the meeting to make sure that they see and hear you. Use this time to troubleshoot if they don't.

  5. Remind your participants to keep their microphones muted until they need to speak. This will cut down on background noise.

  6. Don't forget to press 'Record'.

  7. Turn on your microphone  AND webcam. Ask your participants to turn on their webcam as well. This increases engagement and interaction.

  8. Have your participants raise their hand if they have a question, this will help class flow. Encourage them to use their microphones to participate.

  9. Do not use synchronous time for all lecture. Make it interactive! Ask Questions! Lead a Discussion! 

  10. Use Breakout rooms for small group activities such as brainstorming, problem solving, and case studies.

  11. Use Polling to increase interaction and test knowledge.

  12. Keep your synchronous sessions short, they should be no longer than an hour and a half unless you are doing small group activities!

Tutorial Videos for Faculty Members


Accessing Zoom From Canvas


 Introduction to Zoom Meetings




Tutorial Videos for Staff

 Creating and Accessing your Zoom Account/Using the Zoom Client

ZOOM Meeting Overview



Accessing your Personal Meeting Room in the Zoom Client

Accessing your Personal Meeting Room from the Zoom Website

Tutorial Videos for Students


Zoom for Students - Canvas Access


 Introduction to Zoom Meetings




Additional Tutorials



If you need Technical Support, please call the Tech Support number at 1-877-708-2905.